FAQ | NUOENWEI

Specializing in PVC flexible duct industry Custom manufacturer

FAQ

What documentation is provided with your products for customs clearance and project inspection?

Every shipment includes comprehensive documentation to facilitate smooth customs clearance and project inspection, including: Commercial Invoice, Packing List, Bill of Lading (for sea freight) or Air Waybill (for air freight), Certificate of Origin, ISO9001 quality certification, and UL94 flame retardancy certification. Upon request, we can also provide third-party testing reports from accredited laboratories, material safety data sheets (MSDS) , and product-specific test certificates verifying antistatic performance, tensile strength, and other technical parameters

What is the minimum order quantity (MOQ) for custom-branded flexible ducts?

Our standard MOQ for custom-branded flexible ducts is 6 meters for PCA hose products and 5 meters for air conditioning insulated ducts. For first-time buyers looking to test samples, we can often accommodate smaller quantities—please inquire with our sales team. Volume discounts are available for annual supply contracts and large-scale infrastructure projects. Our supply capacity reaches 500,000 meters per year for ordinary air ducts and 200,000 meters per year for PCA hoses

What are the standard payment terms and international shipping options for B2B procurement?

We accept Telegraphic Transfer (T/T), Western Union, and PayPal as standard payment methods. Regarding international shipping, we offer options such as FOB (Free On Board) and CIF (Cost, Insurance, and Freight) with departures from various ports. We partner with major freight forwarders to provide a range of shipping services—including sea freight, air freight, and express delivery—tailored to your timeline and budget.

What is the typical lead time for manufacturing and shipping bulk orders of portable ducting?

Our typical lead time for bulk orders of portable ducting ranges from 7 to 15 days after order confirmation and deposit receipt, depending on order volume and customization requirements. For standard Specification products, we can often ship within 15 days after receiving the initial payment. For custom orders involving OEM/ODM specifications, please allow additional time for material sourcing and production setup. We recommend contacting our sales team with your specific requirements for an accurate lead time estimate.

NuoWei insists on the pursuit of excellent quality, as the industry's leading ventilation equipment specialist manufacturer providing quality products and services to customers in 180 countries and regions worldwide

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Contact person: Elaine Guo

Tel.: +8615875732388

E-mail: sales@fsnuowei.com

Add: No. 39 Xingjiao Road, Hecheng Street, Gaoming District, Foshan City, Guangdong Province,China